1. Where can I check status of order?

   After log in, click "My Account", which located at below of the banner. Then the status of order is displayed on right side of the "My Account" page.

2. When I gets the tracking number, where I should put it in to track my package?

  Every package is shipped by Canada Post or Purolator. Customer could go to official website of

Canada Post or Purolator to track the package. Link as below:

http://www.canadapost.com/Personal/Tools/Track/ItemSingle.aspx

http://www.purolator.com/

3. How can I pay for my order?

  We offer 3 methods of payment: Credit Card, Paypal and Email Money transfer.

4. Does pcvonline.com handle international or U.S. orders?

  Unfortunately, we are unable to process orders outside of Canada.

5. How can I know how much I have to pay for shipping?

  The shipping rate is staring from $5.99 and the calculation of shipping cost is base on the weight of product and destination of customer’s location. The customer could get the shipping rate simply as follow steps:

              a.  log in your account

              b.  put the product(s) in your shopping cart

              c.  fill in all the information of shipping address

              d.  Pcvonline system will calculate the shipping rate for customer